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Selling in customer service :: integrating and coordinating service and selling / |
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ISBN/ISSN:
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9781032644059 价格： CNY970.26 |
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科图分类法:
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F274 |
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著者:
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Cai, Leon, |
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题名:
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Selling in customer service [integrating and coordinating service and selling ] |
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出版发行:
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New York, NY : Routledge, 2025. |
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载体形态:
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175 pages ; ; 24 cm |
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内容提要:
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Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated. |
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主题词:
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Customer services. |
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主题词:
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Customer relations. |
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HEA| |00979nam a2200229 450 001| |022025006829 008| |240713t20252025enk b 001 0 eng d 020| |▼a9781032644059▼cCNY970.26 040| |▼aEBLCP▼beng▼erda▼cEBLCP▼dTYFR- | |S▼dOCLCO▼dEBLCP▼dYDX▼dOCLCQ▼dU- | |KAHL▼dZCU▼dOCLCQ▼dYDX 082|04|▼a658.8/120688▼223 090| |▼aF274▼b260509 100|1 |▼aCai, Leon,▼eauthor. 245|10|▼aSelling in customer service - | |:▼bintegrating and coordinatin- | |g service and selling /▼cLeon Cai. 260| |▼aNew York, NY :▼bRoutledge,▼c2025. 300| |▼a175 pages ;▼c24 cm 336| |▼atext▼2rdacontent 337| |▼aunmediated▼2rdamedia 338| |▼avolume▼2rdacarrier 504| |▼aIncludes bibliographical ref- | |erences and index. 520| |▼aDespite the fact that there - | |are many books on service impr- | |ovement and many related to se- | |lling skills worldwide, there - | |are few books on how service a- | |nd selling are integrated and - | |coordinated. 650| 0|▼aCustomer services. 650| 0|▼aCustomer relations.